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Dispatch #031

Most Institutions Collapse from Administrative Fatigue

11 March 2026 · Sipho Mahayi, principal property practitioner

Most sectional title schemes that get into serious trouble do not get there through one disaster. They get there through small administrative jobs left undone, one year after another, until a disaster finds them unprepared.

Take the building insurance. The body corporate insures the whole scheme, and the sum insured is supposed to reflect what it would cost to rebuild. Say nobody has had a replacement valuation done for years, because the trustees kept changing and the renewal simply arrived with last year's figures on it. Building costs have risen in the meantime. Then a fire guts part of a block. The insurer applies the average clause, which in plain terms means that if the building was insured for less than its real value, the claim is paid out in the same proportion. The owners are left to fund the shortfall through a special levy.

Nothing about this was hard to prevent. It needed a diary entry and a valuation, and a trustee meeting to approve the higher premium. The same pattern shows up elsewhere, in minutes that were never written up and levy arrears that grew because nobody sent the letters.

Each skipped task feels harmless on its own. The bill for all of them tends to arrive on the same day.

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